Fia Bag
- Order before 12pm for same day dispatch
- In stock, ready to ship
- Inventory on the way
- Free shipping over R3000
CLOTHING CHART
Small 28-30
Medium 32-34
Large 36
X Large 38-40
XXLarge 42-44
Most of our clothing is true to size, but there are items that run smaller or bigger than others. If this is the case,we will make sure to let you know in the description of the item. If you are unsure about the size you need you can WhatsApp or call at +27640364335 so that we can help you choose a size.
Pickup: You can pickup your order at our fulfillment center in Parklands
Standard: estimated 2-3 business days.
Express: estimated 1-2 business days. This service is nationwide and only to a postnet.
Same Day Delivery: This service is only within Cape Town.
Refunds
We offer refunds with a 15% fee deducted from the product price. Refund processing takes 5 business days from the date of approval. To request a refund, please ensure that your item is in the same condition as when you received it – unworn, unused, with tags intact, and in its original packaging.
Contact us via WhatsApp at +27640364335 to initiate a refund request.
Exchange Policy
While we do not offer full refunds beyond the above option, we provide the flexibility of exchanges or store credit. If you don’t find a suitable replacement right away, you can return the item for store credit.
• Exchange Window: You have 24 hours after receiving your item to request an exchange.
• Eligibility: Items must be unworn, unused, with tags intact, and in original packaging.
• Procedure: To start the exchange process, please contact us via WhatsApp at +27640364335. Once approved, we will provide instructions on where to send your item. Returns must be shipped back within 48 hours after your exchange request is approved.
Inspect Your Items
Upon receiving your order, please inspect the items right away. If you find any defects, damages, or wrong items, let us know immediately so we can assess and resolve the issue.
For the smoothest resolution, we recommend returning the item first and then placing a new order for the desired product.
We will notify you once we receive and inspect your return, confirming if the exchange or refund has been approved.
For any questions, feel free to contact us via WhatsApp at +27640364335.