Shipping policy

 

 

Shipping Times (please read below for processing times and cut offs. Please keep in mind we do not ship packages out on national holidays they ship next business day)

Nationwide Delivery

• Standard Delivery: Estimated 2–5 business days

• Express Delivery: Estimated 1–2 business days

🕛 Orders placed before 12pm qualify for same-day dispatch (business days only).

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Same-Day Delivery (Cape Town)

• Delivery fees are calculated at checkout

• We use Uber Connect for same-day deliveries

• No deliveries after 7pm

📌 Please ensure you are reachable when the driver arrives.

If the driver cannot reach you and the parcel is returned, the return delivery cost will be charged.

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Pickup / Collection

• Pickup hours: 9:30am – 10:00pm

• You may also send an Uber to collect your order

📍 Collection details are shared once your order is confirmed.

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Important Notes

• Dispatch timelines apply to business days only

• Orders placed on weekends or public holidays will be processed the next business day unless it within Cape Town  

• Delivery timelines may be affected by factors beyond our control (e.g. weather or courier delays)